Returns & Exchanges

At Ausom, we stand behind our high-performance gear and offer a 30-day return window to ensure you are completely satisfied with your purchase. Whether it is a fit issue or a change of heart, we make the process seamless so you can get back to your training.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the gear is in unworn and clean condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.